Question 1

How long does a typical surgical procedure last?

Accepted Answer

Most minor procedures take between 30 minutes and 2 hours. Major surgeries can range from 2 to 6 hours or more depending on complexity and patient factors.

Question 2

What factors influence the duration of surgery?

Accepted Answer

Procedure complexity, patient health, anesthesia type, and the surgical team’s experience all play a role in how long a surgery takes.

Question 3

How sterile are surgical supplies upon delivery?

Accepted Answer

All our supplies are terminally sterilized and arrive in sealed, tamper-evident packaging that meets FDA and ISO 13485 standards.

Question 4

Can surgical supplies expire, and how do I check their expiration dates?

Accepted Answer

Yes—every sterilized item has an expiration date printed on its packaging. You can also find lot and expiry details in your order confirmation or by inspecting the package label.

Question 5

How should I store surgical instruments to maintain sterility?

Accepted Answer

Keep items in a clean, dry environment at room temperature, away from direct sunlight and moisture. Do not break the sterile seal until immediately before use.

Question 6

How far in advance should I order surgical supplies?

Accepted Answer

For standard items, we recommend ordering at least 7-10 days before your scheduled procedure. For large or custom orders, allow 2-3 weeks to ensure availability.

Question 7

What surgical supplies are most commonly used in outpatient procedures?

Accepted Answer

Common outpatient surgical supplies include scalpels, sutures, sterile gloves, gauze, drapes, and disposable instruments. We carry all essentials to support clinics and ambulatory surgical centers.

Question 8

Do you offer same-day shipping for surgical instruments?

Accepted Answer

Yes, we provide same-day shipping on in-stock items ordered before 2 PM EST. Urgent deliveries are available for clinics and hospitals with time-sensitive procedures.

Question 9

Do you provide bulk discounts for hospitals and surgical centers?

Accepted Answer

Yes. We support high-volume procurement with tiered pricing and dedicated account managers. Contact us for a custom quote tailored to your supply needs.

Question 10

How do I verify the authenticity of a surgical product?

Accepted Answer

Each product includes lot numbers and expiration dates for traceability. Certificates and manufacturer information can be cross-verified with our team or on the product's documentation.

Question 11

What payment methods are accepted for surgical supply orders?

Accepted Answer

We accept credit cards, wire payments, and purchase orders (POs) for approved institutions. Financing terms may be available for repeat customers.

Question 12

Do you ship medical devices internationally or only within the U.S.?

Accepted Answer

Currently, we primarily ship within the continental U.S. For international shipping or export requests, please contact our logistics department for options.

Question 13

How do I set up recurring orders for frequently used surgical supplies?

Accepted Answer

Our system allows you to set up recurring shipments based on your inventory cycle. This helps avoid shortages and ensures supplies arrive on time, every time.

Question 14

What makes Stat Surgical Supply different from other medical supply companies?

Accepted Answer

We focus on speed, personalized service, and a deep inventory of sterile surgical products — all at a low cost. Our clients appreciate our fast response times, flexible ordering, and our commitment to delivering high-quality medical supplies at affordable prices.

Frequently Asked Questions