Question 1

How long does support take to respond?

Accepted Answer

We usually respond within 24 hours. For urgent matters, please call us directly at +1 813-252-0727.

Question 2

How do you acquire your products?

Accepted Answer

Stat Surgical acquires products from domestic hospitals, surgery centers, and trusted suppliers, ensuring authenticity and quality.

Question 3

What is the expiration dating of your products?

Accepted Answer

Stat Surgical strives to provide long-dated products. Typically products have 1-3+ years until expiration. We never send short-dated products unless approved by the customer.

Question 4

Are your products in original packaging?

Accepted Answer

All products arrive in original manufacturer packaging, exactly as if shipped directly from the source.

Question 5

Can I negotiate prices on surgical and medical supplies?

Accepted Answer

Stat Surgical has the best prices in the business. We will never let pricing get in the way of our strong relationships with our customers. If pricing is an issue, we will make it work!

Question 6

What payment methods do you accept for billing?

Accepted Answer

We accept purchase orders from domestic hospitals and surgery centers. Other approved customers can pay via ACH, wire transfer, domestic credit card, or domestic PayPal.

Question 7

Can I buy items individually or do I have to buy a full box?

Accepted Answer

Unlike manufacturer minimums, you can purchase single items or full boxes. Cost savings are always our priority!

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